Shipping Policy
Shipping Policy – The Goldy Sidhu
Effective Date: 10 feb 2026
Thank you for shopping on The Goldy Sidhu. We are committed to delivering your natural and herbal products safely, quickly, and transparently. Please read our shipping policy carefully:
1. Order Processing Time
- Orders are typically processed within 24–48 business hours (Monday to Saturday, excluding public holidays).
- You will receive an order confirmation once your purchase is successfully placed.
- A separate notification will be sent when your order has been shipped with tracking details.
2. Shipping Time & Delivery
- Standard Delivery (within India): 4–10 business days from shipping date.
- Express Delivery (where available): 1–3 business days (additional charges may apply).
- Please note delivery timelines depend on courier partner operations and may vary during peak sale periods, festive seasons, and unexpected events.
3. Shipping Charges
- Free Shipping: On prepaid orders over a specified value (e.g., ₹XXX).
- Standard Shipping Fee: A flat charge applies on orders below the free-shipping threshold.
- All charges will be clearly shown at checkout before payment.
4. Delivery Areas
We currently deliver to most pin codes in India. In rare cases where a location is not serviceable, you will be informed promptly after order placement.
5. Tracking Your Order
Once your order is dispatched, you will receive a tracking link via SMS/Email/WhatsApp (if provided). You may also track shipments through the “My Orders” section on our website.
6. Shipping Delays & Delivery Issues
While we aim for timely delivery, delays can occur due to:
- Incorrect or incomplete shipping address.
- Local courier partner delays.
- Natural disasters, strikes, public holidays, or lockdowns.
If such delays occur, our support team will keep you updated.
7. Undelivered, Returned, or Failed Deliveries
If a package is returned due to no-one being available at the address or rejection by recipient:
- You will be contacted to arrange redelivery.
- Additional shipping charges may apply for reshipment.
8. International Shipping (if applicable)
- International delivery timelines and shipping charges will vary based on the destination.
- Import duties, taxes, and customs fees (if any) are payable by the recipient under local laws.
- If customs charges are not paid and the order is returned or abandoned, we are not responsible for refunds of those charges.
9. Customer Support
For any questions about shipping, delivery status, or related issues, contact us at:
đź“§ Email: thegoldysidhu@gmail.com